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The character document

Police Clearance Certificate Translation for Visas, Jobs and Immigration

A police clearance certificate answers one question for a stranger: does this person have a criminal record where they have lived? Governments ask it before they grant a residence, a professional licence or an immigrant visa, and employers ask it before they trust someone with a classroom, a patient or a vault. The certificate is short, and it ages quickly, and it is read by people who cannot read the language it was written in. That last fact is where translation enters. This page follows the certificate in both directions — a UAE good conduct certificate leaving the country, and a foreign clearance arriving to be read here — and sets out, without embellishment, when a translation is actually required, in what order the stamps and the translation must fall, and what makes a translated clearance come back rejected.

  • UAE and foreign clearances handled in both directions — inbound and outbound
  • Attestation and translation sequenced so neither has to be redone
  • Names, dates and passport numbers reconciled against the passport that will be checked
  • Every stamp, QR code and endorsement carried into the translation
  • Dubai-based, UAE-wide service
  • Arabic & English
  • Clear guidance on every document
  • Direct request, no middlemen
A short document with a long reach

Who is asked for a police clearance, and why translation follows

The certificate has many names and one meaning. The UAE calls it a good conduct certificate or a police clearance certificate; Dubai Police also uses the term criminal status certificate, and the Ministry of Interior speaks of a criminal clearance certificate. India issues a police clearance certificate, the Philippines an NBI clearance, Pakistan a police character certificate, the United Kingdom an ACRO police certificate, Canada an RCMP certified criminal record check, Australia a national police check, and the United States an FBI identity history summary. Every one of them states, in its own form of words, whether the person named has a recorded criminal history in that jurisdiction for the period covered.

Who is asked for one falls into three groups. The first is people applying to live or work somewhere: immigrant and permanent-residence applicants to Canada, Australia, the United Kingdom, the United States, New Zealand and much of Europe are routinely required to produce a police certificate from every country they have lived in for a qualifying period — and for a long-term UAE resident that means a UAE certificate. The second is people who need a UAE licence or position that carries a character test: teachers, healthcare professionals, security staff, drivers of public vehicles, some free-zone and government roles, and applicants for certain licences from an emirate authority. The third is people asked by a court, a bank, a university or an adoption agency to evidence a clean record for a specific proceeding.

Two things about the UAE deserve to be said plainly, because a great deal of confused advice circulates. First, a federal requirement introduced in early 2018 obliged new work-permit applicants to produce an attested good conduct certificate from their home country and any country of recent residence; that requirement was suspended by the government some weeks later and, at the time of writing, has not been reinstated as a general condition of a work permit. Employers, free zones, licensing bodies and individual ministries nevertheless ask for the certificate for particular roles under their own rules. Second, the UAE authorities that read a foreign document read it in Arabic; the Ministry of Foreign Affairs will attest a document in Arabic or English, or one accompanied by a legally certified translation. So a clearance issued in Hindi, Urdu, Tagalog or any other third language needs translation to enter the system at all, and one issued in English will very often need Arabic for the counter that finally acts on it.

Our role in all of this is narrow and we keep it so. MANJAZ is a private translation provider. We do not issue certificates, we do not attest them, and we do not decide whether a receiving authority will accept a document. What we do is produce a certified translation that reproduces the certificate faithfully — its statement, its identifiers, its stamps and its security features — in the language and form the receiving authority has said it expects, and we help you place that translation at the right point in the sequence so it does not have to be done twice.

The vocabulary of a clearance file

Good conduct certificate — shahadat husn al-seera wal-sulook
The UAE's name for the police clearance certificate: an official statement, issued by the police, that the person named has no recorded criminal precedent in the UAE. Also called a police clearance certificate, a criminal status certificate or a criminal clearance certificate depending on the issuer.
Ministry of Interior vs Dubai Police
Two issuers. The federal Ministry of Interior issues the certificate through its website, app and service centres; in Dubai the certificate is also available from Dubai Police through its website, app, smart police stations and drive-through centres. Some foreign authorities name in their guidance which issuer they expect — read that before applying.
Fingerprint card — bitaqat basamat
An official police report that verifies identity from the ten fingerprints. A former UAE resident applying from abroad obtains one from the police of the country of residence, has it attested by the UAE embassy there, and submits it with the application. Foreign issuers such as the FBI and the RCMP also work from fingerprints.
Attestation — tasdeeq
The chain of official stamps that authenticates the seal and signature on a certificate: the issuing country's foreign ministry, the UAE mission there, and the UAE Ministry of Foreign Affairs. It certifies the seals, never the accuracy of a translation, and it does not extend the certificate's own validity.
Apostille
The single-certificate authentication used between contracting parties to the Hague Apostille Convention. The UAE is not listed among those parties, so an apostille alone does not replace consular legalisation for a document coming here.
Validity window
The period after issue during which the certificate is still accepted. Two limits apply: the validity the issuer itself prints on the certificate — UAE certificates state one on their face — and the recency window applied by the receiving authority, an immigration department, a licensing body, an employer. The shorter governs, and neither is extended by the attestation stamps. Windows differ, and are published by each issuer and each authority.
Certified / legal translation
In the UAE, an Arabic translation produced and sealed by a translator the profession recognises for court and official use. Abroad, each receiving state has its own definition — sworn translator, certified translator, translator's affidavit — and it is that definition, not the UAE's, which governs an outbound translation.
MOHRE — the labour ministry
The federal ministry that issues private-sector work permits. Its 2018 good-conduct condition was suspended; where an employer or a sectoral regulator asks for the certificate today, the request rests on that body's own rules rather than a general work-permit requirement.
Digital certificate and QR code
UAE certificates are typically delivered electronically with a verification code or QR link. A translation must describe those features rather than pretend they do not exist, and a receiving authority abroad may verify the code directly against the issuer.
Bilingual by default — but not always enough

The UAE good conduct certificate: when translation is still needed

The UAE certificate is unusually well suited to travel. The government portal states that it can be issued in both Arabic and English, and the Dubai Police application asks the applicant to choose the preferred language and the reason for the request — work, study, immigration, licensing or another purpose. An applicant heading to Canada, Australia, the United Kingdom or the United States will normally request the English version, and for those destinations an English certificate is usually read as it stands. In that case there is nothing for a translator to do, and we will say so.

Translation returns in four situations. The certificate was issued in Arabic only — because that was what was selected, or because it was issued years ago for a local purpose — and the receiving state reads English. The destination reads neither Arabic nor English: a German employer, a Spanish residence office, a French naturalisation file, a Korean or Japanese visa section, an Italian court. The receiving state accepts English but requires that any non-native document be accompanied by a translation meeting its own certification rule. Or the certificate is going through the Ministry of Foreign Affairs and a destination embassy in the UAE for legalisation, and the embassy's consular section works in its own language.

In every one of those cases the rule that matters is the receiving state's rule about translators, not the UAE's rule about legal translation. A Spanish consulate may insist on a sworn translator on its own list; a Canadian immigration file accepts a certified translator or a translation with an affidavit; a UK visa application wants a translation that can be independently verified, dated and signed with the translator's credentials and contact details; a US immigrant visa file requires a certified translation with the translator's signed statement of competence and accuracy. We match the format to that rule, and where a state requires its own listed translator we tell you so rather than sell you a translation the counter will not take.

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Foreign clearances that reach the UAE: who issues them and what they look like

CountryCertificate and issuerWhat matters for translation
IndiaPolice clearance certificate — from the regional passport office through the passport portal in India, or for residents of the UAE from the Indian consulate, which processes it against the passport and visa record.Issued in English; Arabic is needed for most UAE counters. Names follow the passport exactly, including a single-word name or an initial-based surname, which must not be 'completed' in Arabic.
PakistanPolice character certificate — from the district police or provincial police service centres, and for Pakistanis in the UAE through the embassy or consulate.May carry Urdu text, seals and Hijri or Islamic-calendar dates alongside English. Every stamp is translated, and the family name is fixed once from the passport for the whole file.
PhilippinesNBI clearance — from the National Bureau of Investigation; Filipinos abroad can apply through the NBI's process for overseas applicants using a fingerprint card taken at the Philippine mission.English, with a purpose line and validity printed on the face. The purpose stated must match the UAE use; a clearance issued for local employment may be questioned when produced for a UAE licence.
United KingdomACRO police certificate — from the ACRO Criminal Records Office, applied for online, for use in visa and immigration applications abroad.English. Result wording such as 'no live trace' or 'no trace' has a specific meaning and must be rendered in Arabic without softening or hardening it.
CanadaCertified criminal record check — from the RCMP, based on fingerprints, usually through an accredited fingerprinting company.English or French. Fingerprint-based results reference the fingerprint submission rather than a passport, so the passport must be reconciled to the certificate separately in the UAE file.
AustraliaNational police check — from the Australian Federal Police, applied for online, with the purpose of the check recorded on the certificate.English. The certificate is dated and its purpose line is read literally by UAE counters; the Arabic must carry both without paraphrase.
United StatesFBI identity history summary — from the Federal Bureau of Investigation, based on fingerprints; state or local police letters exist separately and are not the same document.English. The summary is a record printout, not a certificate of good conduct in the UAE sense; the translation must present it as what it is, and the receiving authority decides whether that suffices.
The sequence, inbound

A foreign clearance coming to the UAE: the order of stamps and translation

  1. Obtain the certificate for the right purpose

    Apply to the issuer named in the receiving authority's list, and state the actual purpose — UAE employment, licensing, residence. Where the certificate prints its purpose, a mismatch is a common reason for a query.

  2. Authenticate in the country of issue

    The issuing country's foreign ministry, or the authority it designates, authenticates the seal and signature. In apostille countries this is where the apostille is issued — it begins the chain for the UAE, it does not end it.

  3. UAE mission legalisation abroad

    The UAE embassy or consulate in the issuing country adds its stamp. This step is done there, not from Dubai. If the certificate is in a third language, this is the first point at which a certified translation may be asked for.

  4. Ministry of Foreign Affairs attestation in the UAE

    The Ministry attests the foreign mission's stamp. It works from documents in Arabic or English or accompanied by a legally certified translation — so a Hindi, Urdu or Tagalog certificate needs its translation before this counter, and an English one usually does not.

  5. Arabic legal translation of the completed document

    The Arabic translation for the UAE authority is made against the fully stamped original, so that every attestation stamp is reproduced. This is the general rule: translate last, from the document as it will be submitted.

  6. Submission inside the validity window

    The receiving authority reads the issue date on the certificate, not the date of the last stamp. Plan the chain so that the certificate is still inside that authority's window on the day it is submitted.

The certificate ages; the stamps do not

Attestation has no expiry: once a document is attested, that attestation stands. A police clearance is different in kind. Because it records a fact that is only true as at a date — no record found up to the day of search — almost every receiving authority accepts it only if it was issued recently. The UAE certificate itself states a validity on its face, and so do the Philippine NBI clearance and others; on top of that, immigration departments publish their own recency windows in months, and they differ from one another, while licensing bodies and employers set theirs. The shorter limit governs. None of those windows is set by the Ministry of Foreign Affairs or by us, and we do not quote a figure here because the correct figures are the one printed on your certificate and the one on the receiving authority's own page on the day you apply.

The practical consequence is a timing discipline. Do not obtain and attest a clearance months before the file that needs it is ready; a certificate that ages out while it is travelling the chain has to be reissued and the chain restarted. Equally, do not leave the translation to the last day, because a name discrepancy discovered at the counter costs more time than the translation ever did. We ask for your submission date first and work backwards from it.

Apostille countries: what the single stamp does and does not do

Applicants from India, the Philippines, the United Kingdom, Australia, the United States and most of Europe can obtain an apostille on a police certificate quickly and are often told it is all they need. For a UAE destination it is not. The UAE does not appear among the contracting parties on the Hague Conference's status table for the Apostille Convention, so a UAE authority does not treat an apostille as completed legalisation. The apostille is, at most, the issuing country's own authentication step; the UAE mission's stamp there and the Ministry of Foreign Affairs attestation here still follow, and the Arabic translation follows those.

The reverse case is cleaner. A UAE certificate going to an apostille country cannot carry an apostille either, because the UAE does not issue them; it is attested by the Ministry of Foreign Affairs and, where the receiving state requires it, legalised by that state's embassy in the UAE. Many immigration departments accept a UAE police certificate for their own purposes without any legalisation at all, verifying it directly with the issuer — check the receiving authority's list before adding stamps it never asked for.

Two directions, two rulebooks

Foreign clearance used in the UAE

  • Legalised in the country of issue and attested by the Ministry of Foreign Affairs before any UAE authority acts on it.
  • Translated into Arabic by a legal translator recognised for official use here; English alone often satisfies the Ministry but not the final counter.
  • Third-language certificates may need a certified translation early, to enter the chain, and the Arabic legal translation at the end.
  • The reader checks the name against the passport and the residence file; one Arabic spelling has to hold across all of them.

UAE certificate used abroad

  • Often accepted by immigration departments as issued, in English, with no legalisation; verified through its code with the issuer.
  • Where legalisation is required, attested by the Ministry of Foreign Affairs and then by the destination's embassy in the UAE.
  • Translated only when the destination reads neither Arabic nor English, or when it requires a translation in its own certified form.
  • The translator rule — sworn, certified, affidavit — is the destination's, and we tell you when a state insists on its own listed translator.

A clearance certificate says almost nothing — a name, a number, a date and a single sentence. That is exactly why every word of it is checked, and why a translation cannot afford to be approximately right.

Have a question about your case?

Four lines and a set of stamps

Where a translated clearance actually goes wrong

The name comes first, because it is the line every reader compares. Clearances are issued against a passport, and the passport is the controlling reference. A translation into Arabic has to choose one spelling of each name and it has to be the spelling already used on the applicant's residence visa, Emirates ID and earlier translated documents — not a fresh, defensible alternative. Indian names with a single given name and no surname, Filipino names with a maternal middle name, Pakistani names where the family name is a tribal or honorific element, British and Australian names with a hyphenated surname: each has a conventional Arabic treatment, and the wrong one turns one person into two on paper. Going the other way, an Arabic UAE certificate rendered into English must reproduce the Latin spelling on the passport, not a phonetic re-transliteration.

The identifiers come next: passport number, Emirates ID number, date of birth, nationality, and the certificate's own reference number. These are copied, not translated, and copied exactly — a transposed digit in a passport number is a rejection, not a typo. Dates are written the way the receiving authority reads them, with the day and month unambiguous; a Pakistani certificate carrying a Hijri date has both calendars shown and labelled. Where the certificate states the period searched or the applicant's period of residence, that span is carried across precisely, because immigration files compare it against the travel history the applicant declared.

Then the sentence itself. Each issuer has a formula — no criminal record, no criminal precedent, not accused of any crime, no live trace, no conviction recorded, no adverse information — and the formulas are not interchangeable. 'No live trace' from ACRO is not 'no record'; a UAE certificate stating that the person is not accused or does not have criminal precedents is broader than a conviction check. The Arabic or English rendering keeps the issuer's exact scope, and where a certificate does disclose a matter, the disclosure is translated in full and in neutral register, because the reader — not the translator — decides its weight.

Finally the stamps and security features. A clearance today carries a QR code, a verification number, a digital signature block, an issuing officer's name and rank, and — once attested — several ministry and embassy stamps, some of them in Arabic on a certificate that is otherwise English. All of it is part of the document. A translation that carries the body text and drops the stamps, or that describes an Arabic embassy stamp as 'illegible' because it was not read, is incomplete, and incomplete is the most frequent finding when a translated clearance is returned. We translate every stamp, mark the position of every code, and state plainly which elements are machine-readable rather than textual.

Send us the certificate, tell us who will read it and by when, and we will tell you whether it needs translating at all — and if it does, in which language, in what form, and at which step.

Request a police clearance translation

Which case is yours?

You have lived in Dubai for years and are applying for permanent residence in Canada or Australia.

What is usually neededA UAE police clearance from Dubai Police or the Ministry of Interior, requested in English at issue. Immigration departments generally read that English certificate as it stands and set their own recency window; check whether they name a specific issuer. Translation enters only if you hold an Arabic-only certificate, or if the file also contains a home-country clearance in a language the department does not read.

You are joining a school, hospital or security firm in the UAE, and the employer or regulator wants a clearance from your home country.

What is usually neededThe home-country certificate, legalised there and attested by the Ministry of Foreign Affairs, then translated into Arabic against the fully stamped original. Ask the employer or regulator exactly which issuer, which period of coverage and which recency window they apply — the request rests on their own rules, not on a general work-permit condition.

Your Pakistani or Indian clearance has Urdu or Hindi stamps on an English certificate.

What is usually neededOne Arabic translation of the whole document — body, seals, endorsements and attestation stamps — with the family name fixed from the passport and any Hijri date shown alongside its Gregorian equivalent. The Ministry of Foreign Affairs may accept the English body; the final counter will want the Arabic to cover the stamps too.

You are a Filipino resident and the receiving office in the UAE wants an NBI clearance.

What is usually neededThe NBI clearance obtained through the overseas process, stating the UAE purpose, legalised in the Philippines and attested by the Ministry of Foreign Affairs, then translated into Arabic with the purpose line and the printed validity carried across exactly. Watch the printed validity against your submission date.

You need your UAE certificate for a residence permit in Germany, Spain or another country that reads neither Arabic nor English.

What is usually neededThe certificate attested by the Ministry of Foreign Affairs and, if required, by that country's embassy in the UAE, then translated into the destination language in the form that state accepts. Some states require a sworn translator on their own list; we tell you when that is the case rather than supply a translation the office will not take.

You left the UAE some years ago and now need a UAE clearance from abroad.

What is usually neededThe government portal sets out the route: a fingerprint card from the police where you now live, attested by the UAE embassy there, submitted online to the Ministry of Interior or Dubai Police with photographs, passport copy, last UAE visa copy and the reason. UAE embassies do not issue the certificate themselves. Where the fingerprint card is in a third language, a certified translation may be needed before the embassy attests it.

Where a clearance comes back rejected

  • The mistakeThe certificate was obtained and attested early, and has passed the receiving authority's window by the time the file is lodged.

    The fixWork backwards from the submission date. The stamps do not expire, but the certificate does in the reader's eyes; reissue and restart rather than argue.

  • The mistakeAn apostilled foreign certificate is presented in the UAE as if fully legalised.

    The fixComplete the consular chain — UAE mission abroad, then Ministry of Foreign Affairs — and translate against the completed document.

  • The mistakeThe translation was made from a scan before the attestation stamps were added.

    The fixThe submitted Arabic must reproduce every stamp on the final document. A scan is fine for a draft; the certified version is made from the stamped original.

  • The mistakeThe Arabic spelling of the applicant's name differs from the residence visa or the Emirates ID.

    The fixFix one spelling from the passport and the existing UAE records before translating; send us those records so the translation matches them.

  • The mistakeThe result sentence is 'improved' — 'no live trace' becomes 'clean record', or a disclosed matter is softened.

    The fixKeep the issuer's exact scope and wording. The reader weighs the statement; the translator's task is to carry it across unchanged.

  • The mistakeThe purpose printed on the certificate says 'local employment' while it is produced for a UAE licence or an immigration file.

    The fixState the real purpose when applying to the issuer. A translator cannot change the purpose line, and receiving authorities read it.

  • The mistakeA UAE certificate is translated into English by a general translator for a state that requires a sworn or listed translator.

    The fixRead the destination's translator rule first. Where a listed translator is mandatory we say so; where an affidavit or credentials block is required we supply it in that form.

What to have ready before translation begins

  • The certificate as it will be submitted — the digital original with its verification code, or the stamped paper original — every side, every stamp visible.
  • The passport biodata page, and for UAE files the residence visa and Emirates ID, as the controlling references for name spelling and identifiers.
  • The receiving authority by name — a ministry, a licensing body, an employer, an immigration department, an embassy — and a link to its document rule if you have it.
  • The submission date, so the translation is sequenced inside the certificate's recency window.
  • Any earlier translated document in the same file whose Arabic spelling of your name must be matched.
  • For a foreign certificate: confirmation of where it stands in the attestation chain — not yet started, legalised abroad, or attested by the Ministry of Foreign Affairs.
  • For a certificate going abroad: the destination's translator rule, if it publishes one — sworn, certified, affidavit or listed translator.

The language pairs behind a clearance certificate

  • Arabic to EnglishAn Arabic-only UAE certificate, or the Arabic stamps on an attested one, rendered for an immigration department, an employer or a licensing body abroad.
  • English to ArabicThe main inbound direction: British, Indian, Australian, Canadian, American and Filipino clearances translated for a UAE counter that reads Arabic.
  • Urdu to ArabicPakistani character certificates and the Urdu seals and endorsements that travel with them, with dates in two calendars.
  • Hindi to ArabicState-police and local endorsements in Hindi on an otherwise English Indian certificate — translated so the Arabic covers the whole page.
  • Tagalog to ArabicFilipino local clearances and barangay or municipal certifications that accompany an NBI clearance, where they are in Tagalog rather than English.

Not sure which route applies to your document?

Police clearance translation: your questions

It depends on who is asking and in what language the certificate was issued. There is currently no general federal requirement to produce a home-country clearance for a work permit — the 2018 condition was suspended — but employers, free zones, licensing bodies and some ministries ask for one for particular roles under their own rules. When they do, the certificate is legalised abroad, attested by the Ministry of Foreign Affairs, and translated into Arabic against the stamped original, because the UAE counter that finally acts on it reads Arabic. A certificate in Hindi, Urdu, Tagalog or another third language needs translation even earlier, to enter the attestation chain at all.

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