Rental Dispute Center Dubai (RDC): What It Is, What It Costs, How to File
The Rental Disputes Centre (RDC) is the specialised judicial body that decides tenancy disputes between landlords and tenants in Dubai. This guide explains what it is, which disputes it hears, and how a case moves from filing through judgment, enforcement and appeal — grounded in the official record, including the procedural rules Decree No. 26 of 2013 sets out, and setting out the registration fee schedule the Centre publishes for a first-instance lawsuit.
- Part of Dubai Land Department, established by Decree No. 26 of 2013
- Exclusive jurisdiction over rental disputes for property in Dubai
- Conciliation, First Instance, Appeal and Execution stages
- MANJAZ prepares and follows up your file — we are not a court or a law firm
- Dubai-based, UAE-wide service
- Arabic & English
- Clear guidance on every document
- Direct request, no middlemen
What is the Rental Disputes Centre?
The Rental Disputes Centre (RDC) is the specialised judicial body that settles rental disputes between landlords and tenants of property in Dubai. It is part of Dubai Land Department (DLD) and was established by Decree No. 26 of 2013.
Before the Centre existed, Dubai rental disputes were heard by a special judicial committee — the Rent Committee — that had been set up under Decree No. 2 of 1993. Decree No. 26 of 2013 replaced that committee with the Rental Disputes Centre and gave it a clear structure: a conciliation stage, first-instance committees, appellate committees, and an execution function that carries judgments through to enforcement.
The Centre applies the substantive tenancy rules found in Law No. 26 of 2007, as amended by Law No. 33 of 2008, together with Decree No. 43 of 2013 on rent increases. In other words, the RDC is the forum where those laws are enforced: it decides who is right when a landlord and a tenant disagree, and it issues binding judgments. It is not the body that writes the law — the legislation is issued by the competent Dubai authorities — and MANJAZ, likewise, is a service provider and publisher that explains these rules, not the Centre and not a court.
Committee, Centre or Center? The names people use for the RDC
In Dubai there is one body and several names for it. The official name is the Rental Disputes Settlement Centre, usually shortened to the Rental Disputes Centre or the RDC. People also search for the "rental dispute committee", the "rental dispute center" and the "rental dispute centre" — in Dubai these all mean the same institution.
The word "committee" is not a mistake — it is a memory of how the system used to work. Until 2013 Dubai rental disputes went to a judicial committee, the Rent Committee established under Decree No. 2 of 1993. Decree No. 26 of 2013 abolished that committee and transferred its work to the Rental Disputes Centre, which is attached to Dubai Land Department and has judges, a conciliation stage, first-instance and appellate benches, and its own execution function. So if you were told to "go to the rental committee" in Dubai, the place you are being sent to is the Centre.
The word "committee" is still literally correct outside Dubai. Sharjah, Ajman, Abu Dhabi and Umm Al Quwain each run their own rental dispute committee under their own local rules, and those bodies are not the Dubai Centre. This matters in practice: a Dubai tenancy is decided in Dubai by the RDC, whatever the parties' nationalities or where the contract was signed, because jurisdiction follows the location of the property.
As for "centre" versus "center" — both spellings refer to the same body. The Centre writes its own name the British way; most people searching in English type the American spelling. Nothing turns on it.
What the RDC has jurisdiction over
The Rental Disputes Centre has exclusive jurisdiction to determine rental disputes between landlords and tenants of real property situated in the Emirate of Dubai. This includes disputes arising in free zones, subject to the exceptions stated in the governing instruments, along with related counterclaims and requests for provisional or summary measures.
Since Law No. 6 of 2019, the Centre also handles certain disputes connected with jointly-owned property. Because the RDC is the specialised forum, a landlord or tenant with a Dubai tenancy dispute normally brings the claim here rather than to the ordinary civil courts. If you are unsure whether your situation is a rental dispute that belongs before the Centre, our team can review your contract and correspondence and tell you how the matter is usually classified.
Rental Dispute Center Dubai: contact, location and hours
| Detail | As published by the Centre |
|---|---|
| Official website | rdc.gov.ae — the Centre's own site, in Arabic and English |
| Telephone | 800 4484 (toll free), published as +971 800 4484 |
| Address | Dubai Land Department Building, Baniyas Road, Dubai |
| Makani number | 30404 94991 |
| P.O. Box | 1166, Dubai |
| Counter hours | Monday to Thursday 07:30–15:30; Friday 07:30–12:00 |
| Customer service | By phone and chat, 07:30–16:30, Monday to Friday. The Centre publishes no email address; it takes written enquiries through the form on its site and answers within two working days. |
| Filing and case tracking | Through the Centre's own e-services — registering a lawsuit, tracking a case, session schedules, the virtual court and the virtual judge. There is also an RDC app published by Dubai Land Department. |
These are the Centre's own published details, reproduced here because people searching for the Centre are usually searching for exactly this. MANJAZ is not the Rental Disputes Centre, cannot answer on its behalf, and has no access to its case records. Verify anything time-sensitive against rdc.gov.ae, which is the authority on its own hours and services.
The parts of the Centre, in plain terms
- Rental Disputes Centre (RDC)
- The specialised judicial body, part of Dubai Land Department, that decides tenancy disputes in Dubai under Decree No. 26 of 2013.
- Conciliation (Amicable Settlement) Department
- The stage that first evaluates a claim and tries to reach a quick, mediated settlement between the parties before the case is litigated.
- First Instance Committee
- The committee, composed of judges and members, that hears and decides claims that were not settled at the conciliation stage.
- Appellate Committee
- The committee that hears appeals against first-instance decisions in accordance with the provisions of the decree.
- Judgment Execution Department
- The department that enforces judgments, including eviction orders and financial claims, once a judgment is enforceable.
- Ejari registration
- Registration of the tenancy contract with RERA (Ejari). Under the tenancy law the lease must be registered with RERA, and the Centre asks for a copy of the registered lease when a case is filed.
How a rental case moves through the Centre
Prepare and register the claim
The claimant files a first-instance rental lawsuit, setting out the parties, the tenancy, and what is being asked for — for example an eviction order, unpaid rent, a deposit refund, or a maintenance remedy. A valid, Ejari-registered contract underpins the claim.
Conciliation / amicable settlement
The Conciliation Department evaluates the claim and seeks a quick mediated settlement, which the decree directs be attempted within a period not exceeding 15 days. Many matters are resolved here without a full hearing; a settlement the parties sign and the Centre approves carries the force of a writ of execution, and where none is reached the file moves forward.
First Instance decision
A First Instance Committee — a chair, who must be a judge, sitting with two members experienced in law and real property — hears the unresolved claim, reviews the evidence and issues a judgment; the decree requires a referred claim to be decided within 30 days. During an eviction case the tenant must keep paying rent until a final award is rendered and executed (Article 31).
Appeal where available
An Appellate Committee — two judges sitting with a real-property expert — hears appeals. Under Decree No. 26 of 2013, judgments in rent claims worth less than AED 100,000 are, as a rule, final and cannot be appealed; where an appeal lies, it must be filed within 15 days of the day after the hearing, and to appeal a money judgment the debtor deposits half of the awarded sum with the Centre. A defined set of judgments — eviction orders among them — may be appealed even below that threshold, and the Appellate Committee's own judgments are final.
Execution (enforcement)
The Centre's Judgment Enforcement (Execution) Directorate enforces final and irrevocable judgments, covering eviction orders and financial claims. This is the stage that turns a decision on paper into an actual result.
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Common dispute types and what governs them
| Dispute type | What governs it |
|---|---|
| Rent increase at renewal | Decree No. 43 of 2013, tied to the Dubai rent index |
| Eviction during the term (e.g. non-payment) | Article 25(1), Law 26/2007 (as amended) |
| Eviction on expiry (sale, personal use, works) | Article 25(2), with 12-month notarised notice |
| Maintenance responsibility | Article 16 (landlord maintains unless agreed otherwise) |
| Security deposit refund | Article 20 (refundable balance returned on expiry) |
| Disconnecting utilities / disturbing the tenant | Article 34 (no self-help disconnection) |
| Subletting without consent | Article 24 (written landlord consent required) |
The two notices people confuse most
90-day notice — to vary terms
- Purpose: to change lease terms or the rent at renewal (Article 14, read with Article 13).
- Timing: reach the other party at least 90 days before expiry, unless the parties agree otherwise.
- It is NOT an eviction notice.
12-month notice — to evict on expiry
- Purpose: to evict the tenant on expiry on one of the four Article 25(2) grounds.
- Timing: at least 12 months before the eviction date.
- Service: must be through a Notary Public or by registered mail.
When a dispute arises: worked examples
The landlord demands an increase above the permitted cap at renewal.
What is usually neededThe Ejari contract, the renewal correspondence, and the rent-index position; the permitted increase is set by Decree 43/2013 against the average market rent, and a claim can be brought if the demand exceeds it.
The tenant receives a 12-month eviction notice for the owner's sale of the property.
What is usually neededThe notice itself and its method of service; a valid on-expiry eviction requires the correct ground under Article 25(2) and service through a Notary Public or registered mail at least 12 months ahead.
At the end of the tenancy the landlord will not return the security deposit.
What is usually neededThe handover evidence and photos, the deposit receipt, and any maintenance records; under Article 20 the landlord returns the balance on expiry after deducting genuine maintenance costs.
The landlord disconnects electricity or water to force the tenant out.
What is usually neededEvidence of the disconnection and its date; Article 34 prohibits self-help disconnection, and the tenant may report the violation and/or bring a claim for damages before the Centre.
What is usually prepared for a rental case
- The Ejari-registered tenancy contract and any addenda
- Emirates ID for individuals, or trade licence for companies
- Proof of the claim: notices served, payment receipts, and correspondence
- Evidence specific to the dispute (photos, technical reports, bank transfers)
- An accurate legal translation of any document not in Arabic
A note on fees and timelines
The Centre publishes its registration fee on the first-instance lawsuit service page: 3.5% of the annual rent (or lease value) for eviction, lease-renewal, rent, termination and return-after-demolition claims, with a minimum of AED 500 and a maximum of AED 20,000, and 3.5% of the amount claimed for monetary claims, with a minimum of AED 500 and a maximum of AED 15,000. Fixed charges are added: a knowledge fee of AED 10, an innovation fee of AED 10, process service of AED 100, AED 25 to register a power of attorney where one is used, and a Real Estate Services Trustee partner fee of AED 130 plus VAT. One-half of the basic fee is refunded if the dispute settles at conciliation. The statutory clocks are set by Decree No. 26 of 2013 and appear above — conciliation attempted within 15 days of the parties appearing, a first-instance decision within 30 days of referral (each extendable once for the same period), and a 15-day window to appeal. Overall cost and duration still depend on factors such as the type of claim, the amount in dispute, whether it settles at conciliation, the evidence involved, and whether an appeal or execution stage follows.
For the current fees and any official timeframes, always check the Rental Disputes Centre directly. We keep this guide anchored to the official record and update it when the sources change.
Turning a judgment into a result
A judgment only helps once it is enforced. At the Centre, enforcement is carried out by the Judgment Execution Department, which covers both eviction orders and financial claims: under Article 21 of Decree No. 26 of 2013 every final and irrevocable judgment of the Centre is enforced there, and the Execution Department of Dubai Courts assists only where the chairman of the Centre asks it to — help the Centre may call on, not a separate route the winning party files in. Article 35 is still where the tenancy law places execution, but its two-track wording — eviction through the Committee formed by Decree No. 2 of 1993, other awards through the Execution Section of Dubai Courts — predates the Centre and names a body the same 2013 Decree abolished, so it is repealed to the extent that it conflicts (Article 29(b)). The Dubai Legislation portal still shows Article 35 un-amended, so that older wording is what you will read there.
The practical steps of execution — registering the judgment for enforcement, serving it, and following up an eviction or a payment order — are procedural work rather than argument. If you already hold a judgment, our team can help you organise the file and follow the execution procedures; if you are objecting to or appealing a decision, our guide on that route explains where the official source stops and where verification is still required.
Where MANJAZ fits in
MANJAZ is a service provider and publisher. We review your tenancy contract and correspondence, prepare and organise the file a rental case needs, provide accurate legal translation of documents, and follow up the procedures so nothing is missed. Our aim is to make an unfamiliar process clear and to save you time.
What we do not do is equally important. We are not a court or a government body, we are not a law firm, and we do not provide legal representation before the Rental Disputes Centre. We never guarantee an outcome, because no honest provider can. Where a matter needs litigation or formal advice, that is the role of a licensed advocate, and we will say so plainly.
The Centre works in Arabic. If your tenancy contract and correspondence are in another language, they are filed with a legally recognised Arabic translation.
Legal translation for a rental fileBefore you file at the Centre
What we prepare
Tenancy contracts and addenda, legal notices for notarisation and service, statements of claim and their annexes, evidence bundles, payment and cheque records, and judgment and execution papers.
Arabic is not optional
Proceedings before the Centre are in Arabic. A contract, notice or receipt in any other language is filed with a legally recognised Arabic translation — which is the work MANJAZ is accredited to do.
Free review, free quote
Reviewing your file and quoting for the work are both free. The Centre charges a registration fee of 3.5% of the annual rent, with a minimum of AED 500 and a maximum of AED 20,000 — that fee is paid to the Centre, not to MANJAZ. Our own quote is given once we have seen the file.
The language your documents are in
Arabic and English are the core pair, with 21 documented languages in all — so a tenancy contract, notice or receipt in any of them can be put into the Arabic the Centre requires.
Handled remotely
Documents are sent, reviewed and returned electronically — there is no counter to attend and no appointment to keep for the preparation and translation work. Where a step genuinely requires you in person, such as a notary attendance, we say so and tell you what to bring.
Before you file
Most rental cases are lost on the paperwork, not the merits — a notice served the wrong way, a contract that was never registered in Ejari, a deadline that had already run. We check those first, because they cannot be fixed afterwards.
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Reviewing your file and telling you what it needs costs nothing and commits you to nothing. MANJAZ Corporate & Translation Services L.L.C. — a Dubai practice that prepares documents and provides legal translation under UAE Ministry of Justice accreditation. On Dubai rental disputes we also give legal consultation, act for you, and represent you before the Rental Disputes Centre committees. MANJAZ is not a court and not a government body, and never guarantees an outcome.
How to verify a translator is registered with the Ministry of Justice
Frequently asked questions
Conciliation is a mediated settlement attempt, not a ruling: the Conciliation Department evaluates the claim and seeks a quick agreement, which the decree directs be attempted within a period not exceeding 15 days, and a settlement the parties sign and the Centre approves carries the force of a writ of execution. Only where no settlement is reached does the file move to a First Instance Committee — a chair who must be a judge, sitting with two members experienced in law and real property — which hears the evidence and issues a judgment, the decree requiring a referred claim to be decided within 30 days. Conciliation is part of the Centre's own routing, so it is a stage your claim passes through rather than one you choose.
The Rental Disputes Centre is a single specialist judicial body within Dubai Land Department, with jurisdiction over rental disputes for property across the emirate. It is not a municipal service with an office in each district, so there is no separate Dubai Marina, JLT or Deira branch to attend. Cases are registered through the Centre's own channels, which is why most filing steps are completed without travelling anywhere; if a step in your matter does require attendance, confirm the venue and timing with the Centre directly at rdc.gov.ae, since these arrangements change.
It is the specialised judicial body that settles rental disputes between landlords and tenants in Dubai. It is part of Dubai Land Department, was established by Decree No. 26 of 2013, and replaced the earlier Rent Committee created under Decree No. 2 of 1993.
The RDC has exclusive jurisdiction over rental disputes for property in Dubai, including free zones subject to stated exceptions, plus related counterclaims and provisional measures. Typical matters include rent increases, eviction, maintenance, deposit refunds, utility disconnection and subletting. Since Law No. 6 of 2019 it also handles certain jointly-owned-property disputes.
A first-instance rental lawsuit is filed setting out the parties, the tenancy and the remedy sought, supported by a valid Ejari-registered contract and evidence. The claim is first evaluated by the Conciliation Department for an amicable settlement; if that fails, it goes to a First Instance Committee. Our companion guide walks through the steps in more detail.
Yes. Under Article 31 of the tenancy law, filing an eviction claim does not exempt the tenant from paying rent; the tenant must continue paying until a final award is rendered and executed. Stopping payments during a case can weaken your position.
Enforcement is carried out by the Judgment Execution Department, covering eviction orders and financial claims. Under Article 21 of Decree No. 26 of 2013 every final and irrevocable judgment of the Centre is enforced there, and the Execution Department of Dubai Courts assists only where the chairman of the Centre asks it to. Article 35 still reads as a two-track split — eviction through a Committee the same Decree abolished, other awards through Dubai Courts — so it is repealed to the extent that it conflicts. Our enforcement guide explains the route in full.
Yes, within limits the decree sets. Under Decree No. 26 of 2013, judgments in rent claims worth less than AED 100,000 are as a rule final and cannot be appealed; where an appeal is available it must be filed within 15 days of the day after the hearing, and appealing a money judgment requires depositing half of the awarded sum with the Centre. Certain judgments — eviction orders among them — may be appealed even below that threshold. Because a decree can be amended, confirm the current position with the Centre or the full decree text before you rely on it.
Yes, on Dubai rental disputes. We give legal consultation, act for you and represent you before the Rental Disputes Centre committees. We also review documents, prepare and organise the file, provide legal translation and follow up procedures. What we never do is guarantee an outcome.
The official filing fee is generally 3.5% of the annual rent, with a minimum of AED 500 and a maximum of AED 20,000 for rent-value claims (AED 15,000 for purely monetary claims), subject to the current RDC schedule. A separate process-service charge and an enforcement fee may also apply. If the dispute settles at the conciliation stage, a partial refund of the basic fee is typically available. Always confirm the current amounts on the official RDC portal, as schedules may change.
RDC proceedings are generally handled through its remote (online) litigation system, so parties or their representatives usually attend electronically rather than in person, depending on the case and any directions from the Centre. Some steps, such as document submission and notifications, are also completed online. Check the current requirements for your specific case on the official RDC portal.
The RDC has exclusive jurisdiction over tenancy disputes for property situated in the Emirate of Dubai and, since Law No. 6 of 2019, over disputes relating to jointly-owned (strata) property. Certain free zones with their own independent judicial or regulatory frameworks may fall outside its remit, and DIFC-based arrangements can be treated differently. Whether a specific property falls within RDC jurisdiction depends on the facts and applicable law, so confirm before filing.
You are generally not required to appoint a lawyer to file at the RDC — parties can register and follow their own case — though representation helps in complex or high-value matters, depending on the facts. MANJAZ prepares and organises your Ejari contract, notices and supporting documents in the correct format, and on Dubai rental disputes it also gives legal consultation, acts for you and represents you before the Centre committees.
Official sources
- Rental Disputes Center — About RDC
- Dubai Legislation — Decree No. (26) of 2013 (RDC)
- Dubai Legislation — Law No. (26) of 2007 (tenancy law) — original text; Arts 2, 3, 4, 9, 13, 14, 15, 25, 26, 29, 36 amended by Law 33/2008
- Dubai Legislation — Law No. (33) of 2008 amending Law 26/2007
- Dubai Legislation — Decree No. (43) of 2013 (rent increase)
- Rental Disputes Centre — Contact us (address, telephone, Makani, hours)
- Rental Disputes Centre — Register a First Instance Lawsuit (e-service, fee schedule)
This content is for general information and awareness. It is based on the legislation and official sources available at the time of the last review, and procedures may differ according to the facts of each case and updates issued by the competent authorities. It is not legal advice, and MANJAZ is the publisher of this explanation, not the authority that issued the legislation.
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